COMMON QUESTIONS
We understand that before you invite us into your home, you want to understand a bit more about us, the company, and our products, that’s completely natural.
As you can imagine, as we conduct our free surveys, remove old heating systems, and install our new electrical storage heaters and instant hot water systems, the same questions come up time and again, so we thought it would be helpful to publish some common questions / FAQ’s and answers, to better help you along the way.
If you have a question that isn’t answered here, we’d be happy to personally talk to you, so please do give us a call on 0800 193 4320.
It used to be years ago, but not generally now, a single flat rate tariff is usually cheaper. Don’t worry, we will look at your current systems and tariff, and offer FREE advice when we survey.
Yes, it accounts for about 25% of your bill. Did you know that there are now INSTANT hot water systems that offer hot water 24/7. Our SUN AMP heat battery, is worth looking at, as it gives you up to 280 litres of hot water and is much economical to run.
There is no need, we offer FREE surveys, which are carried out by our fully trained engineers. Everything is built to order in Germany or the United Kingdom, we don’t sell our products online or in the shops. We look at what you need and offer a totally bespoke solution, at a reasonable cost and we offer long guarantees to back this up.
Our electric storage heaters are made from 100% steel, which is strong and durable. Our bathroom radiators are made from aluminium which is lightweight and strong, and perfect for tubular towel heaters.
We frequently remove 3.5kw old style night storage heater and replace with a modern 2kw heater, so instantly you’re saving money, and warmer with a smaller Kw heater! Also because each heater is individually controlled you’ll save money because you only heat the space in the house that you’re using. Add-in wifi and thermostats and there are more savings, so it a WIN-WIN situation
Roughly the same as any quality permanent gas, or oil central heating. Electric is 100% efficient and offers you total comfort and control, and will save you money on your bills in the future.
Cheap to buy means expensive to run usually. They don’t last either and are generally lightweight thin metal and mass produced in China. For these reasons they don’t have long guarantees either because they are not designed to last, and finally, lets face it, they don’t look very nice either do they?
You don’t get to see or test what you’re buying, and they don’t consider your property in regard to what actually works best for you…GLOW™ offers FREE surveys, and we’re a local company with national support, and 30 year guarantees. We offer reasonable prices and “peace of mind” and someone to turn to in the future if you need any support.
Our 2Kw electric storage heater, costs approx 8p / hour to run, in a reasonably well insulated house, in the depths of British winter!
Double glazing, loft insulation, and general draught proofing, are essential to help keep down your bills, regardless of what heating you have in your property.
Absolutely, two heads are better than one. Why not ask a relative or friend over to help with the decision making, we’re here to advise and offer professional advice, we are engineers not salesmen, and also advise on what the most efficient and economical solution.